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In this episode, JoDee and Susan discuss patient advocacy with Lauren Winans, CEO and Principal HR Consultant for Next Level Benefits.
- What patient advocacy is and how it shows up in daily life
- Why it’s important for employees to advocate for themselves in healthcare situations
- What employers can do to support advocacy and enhance its impact
- Outcomes that can be achieved through effective championing of patient advocacy
- Lauren’s advice for creating more joy at work
In this episode’s listener question, we’re asked about balancing the HR workload. In the news, we discuss a survey about perceptions of office buzzwords.