Workshops for Building a Better Workplace
CliftonStrengths® 3: Deepening Your Strengths-Based Culture
Once you have experienced both CliftonStrengths® workshops (one and two), you can reinforce the CliftonStrengths® conversation in the workplace with ongoing exercises to deepen the transformation to a Strengths-based culture.
Today, more than ever, it is imperative for employers and employees to understand their organization’s vision of a positive work culture. Regardless of a person’s role in the company, each employee must be held accountable for the law and for their responsibility to uphold the company’s values. This session will include an exploration of basic laws, a presentation of case studies, and a look at the influence of pop culture and social media surrounding these topics. Most especially, a discussion of what you can do to promote a positive culture will be covered.
Are you settling for a tolerable workspace? In this session, JoDee Curtis, SHRM-SCP, CPA, challenges you to make yourself and your workspace JoyPowered®! Discover how to create a dynamic and inspired workspace by focusing on strengths instead of fixating on weaknesses. The JoyPowered® philosophy helps organizations and individuals understand how to structure their relationships and environments to focus on their strengths, bringing out the best in others and themselves. A healthy work culture doesn’t have to start at the top; an inspired workspace starts with YOU!
Participants will learn about the good, the bad, and the ugly around conflict. We will view the different types of conflict, explore a model for conflict resolution, and identify which strategies are most effective. Explore the power of INVITING healthy conflict into meetings and/or one-on-one conversations leading to more commitment on the team. Don’t avoid it, bring it on!
Diversity, Inclusion, and Hidden Bias
“Diversity is being invited to the party; inclusion is being asked to dance.” - Verna Myers. We believe in organizations that place value on respect and dignity in their environments. Diversity is the representation of all our varied identities and differences in the workplace. This training is designed to engage, question and draw on a variety of perspectives. Inclusion = uniqueness + belonging. We believe that through affirming our similarities, as well as valuing our unique differences, we can build cultures of belonging by inviting participation of all people. Lastly, we will learn that we all possess bias, and in that learning we’re taking an important step in understanding the roots of stereotypes that can lead to prejudice. It’s only when we examine our own hidden bias, we can acknowledge and come to appreciate different points of view that lead to healthy work cultures of acceptance and inclusion.
Exceeding Excellence: Personal Customer Service
Selling skills revolve around a three-legged stool representing the three P’s: Product, Price, and Person. How can you make the “Person” part of the stool a secure support for selling while also exceeding excellence in customer service in the process? Consider the three H’s that are a part of every Person: Head, Hands, Heart. These days, customer service often fails to deliver even 1/3 of the person! This workshop offers a unique perspective to help your organization put the PERSONal back in customer service. Interactive activities help participants recognize enjoyable and exciting ways to offer PERSONal customer service. This workshop saved an organization $100,000 the first time it was offered. It can help your organization do the same while your employees benefit from increased transaction interaction satisfaction!
Professional Writing Skills
Time equals money in the work world, so creating clear documents quickly that can be understood easily is crucial. Corporate as well as government communicators value this highly interactive workshop designed to help participants resolve two of their biggest written communication challenges: writing more effective documents while following a more efficient process. Practical, lively exercises help them increase their skills in Paragraph Performance from introductions to conclusions, Sentence Sense, Word Wisdom, and Format Force. Participants report that the quality of their work increases while the amount of time needed to produce it decreases, often by 1/3. A review of practical grammar and punctuation rules is included. Their documents and messages will look, sound, and feel more professional as they convey their image with style!
Smart Strategies for Recruiting in a Competitive Market
Ask not what the best candidates can do for you, but what you can do to get the best candidates! In this session, participants are encouraged to part ways with some of those traditional methods of connecting with candidates and embrace inventive approaches to finding the best candidates and meeting hiring goals. With today’s unemployment rate at a record low, it’s important to look for innovative ways to attract and stay engaged with candidates. But how? Offering concrete methods for maximizing technology, transforming your candidate experience with effective communication, and improving your employer brand, participants will leave this interactive session with fresh ideas to immediately impact hiring goals. Participants should come prepared to engage with the presenters and each other, sharing successful ideas and experiences in an effort to expand expertise so everyone can win at recruiting.
Cultivating an Ethical Culture
Most of us understand ethics and culture individually, but do we understand what it means – or takes – to build an ethical culture? In this session, participants will discover and discuss what organizations are doing to build ethical cultures and how they can create processes to support ethics in their own cultures.
Bombshells and Battle Cries: Eradicating Sex-Based Workplace Bias
As #MeToo and #TimesUp bombshells and battle cries continue to create momentum, businesses and workplaces are dutifully paying diligence to the ethical issues of sex-based harassment, discrimination, bullying, and bias. The struggle toward genuine respect and equality is far from over. Once the obligatory anti-harassment training takes place, it’s imperative that we move on to the tougher stuff – the subtle habits of company culture that residually persist from centuries of inappropriate sex-based attitudes and misbehavior. Rolling up the corporate sleeves and digging into the messy work of eradicating all sex-based biases is indicative of an enlightened and emotionally intelligent organization. This means allotting time, energy, budget, and expertise toward the progress of fair and respectful behavior among men and women on every level. In this ethics-based training, the deeper issues of gender parity are dissected and discussed.
Understanding and Reducing Unconscious Bias
Everyone has unconscious biases, at least partially influenced by factors from our background, personal experiences, or societal stereotypes. Not understanding your unconscious biases can severely damage opportunities for professional and community relationship. Becoming conscious of your bias allows you to identify strategies to reduce them and enhance your leadership growth. This workshop will examine the two types of bias, the impact of unconscious bias in the workplace, and your role in reducing it and promoting conscious inclusion.
Creating Cultures of Belonging for the New Reality
For effective company transformations leaders must have the ability to create cultures where all employees believe they have opportunities to contribute. Success, especially during crisis, means accelerating a belonging culture through innovation and creativity. This workshop will share the 3 most important shifts you must make to be a leader who can go beyond Diversity & Inclusion to create a culture of Belonging, and help future leaders do the same.
Welcome to the Virtual World of Work and Managing the Virtual World of Work
These two workshops will model virtual ways you can make the best out of working and managing in the virtual world. Whether you are a manager or an employee, you’ll enjoy these fun, engaging workshops that help you minimize challenges and maximize opportunities in the virtual workplace; benefit from using 15 Emotional Intelligence skills like Self-Perception, Self-Expression, Interpersonal Skills, Decision Making, and Stress Management to your professional and personal advantage; design and facilitate virtual meetings that are interesting, interactive, even fun; and improve communication strategies whether you lead a work team, participate in one, or both. In addition, Managing the Virtual World of Work includes an activity called Think on Your Seat to keep leaders keep their audiences more involved and engaged as well as create tips to lead their remote teams more effectively and efficiently. In either class, you will practice practical ways to immediately transfer your learning from the workshop to your workplace, either virtual or live!
Do email messages in the your organization resemble screen versions of the junk mail cluttering mailboxes? Since in-person visits, meetings, and luncheons aren’t an option right now, struggling to communicate successfully with email has become the new normal. This course helps participants develop Screen Savvy to create electronic messages readers view not as “junk” but “gems.” Since email messages are only a keystroke away from deletion, the following gem qualities lead to messages more likely to be read instead: clarity for screen sense, carats for screen streamlining, cut for screen sensitivity, color for screen style, and facets for screen scannability. Included is a Certificate of Authenticity in the form of a helpful checklist to transfer their workshop skills back to the workplace.