Giving and Receiving Feed-Forward Information

The term feedback bears a historically negative connotation, conjuring up visions of difficult conversations about bad employee performance. This session will introduce the process of feed-forward – productive and positive performance discussions focused on future behavioral changes and continuation of excellent behaviors.  The feed-forward process highlights methods for communicating through varied approaches.  Feed-forward is a development opportunity for both the giver and receiver of information.  Communication cannot be one-sided; leaders must be open to feed-forward information as well.  Barriers to providing feed-forward information, as well as skills to overcome them, will be covered (i.e. “I’m worried about how he or she will respond”).  This feed-forward session also includes skills to set clear expectations at the beginning of a project, making it easier to coach, share, and develop others.

Goal Setting

Everyone has the potential to succeed, but what distinguishes people who manage to set goals and achieve excellence? This Goal Setting workshop explores the nature of goals and a process for mastering the art of setting and achieving them. Participants will discover how to:

• differentiate between goals and objectives
• develop a SMART objective
• maintain focus on a goal
• collaborate with team members to achieve individual goals
• connect to a company, team or department goal
• focus on what they do well
• keep track and celebrate successes
 

FMLA: What Managers Need to Know

This session, for staff managers, provides background information about FMLA, how to spot the signs that FMLA may be needed by an employee, FMLA documentation and legal measures, as well as your organization’s specific FMLA process.  By the end of this session, participants will have a better understanding of and ability to comply with FMLA and also when to communicate with and involve HR in the process.

Effective Delegation

The art of effectively delegating work to team members is critical to an optimally functioning organization.  Yet, high potential individual contributors are often promoted to leadership positions without the skills or knowledge to delegate.  In this session, leaders will identify what it means to be intentional and deliberate about delegating and how to achieve a positive dynamic in which all parties share accountability and control.  Participants will explore the value of delegation and its benefits to all parties and the organization as a whole.  Participants will also analyze how to overcome internal or external barriers to delegation (i.e. “I can do the work better than anyone else”).

Individual Strengths Coaching

Especially recommended for directors, supervisors and team leaders (generally following a CliftonStrengths^® workshop, but can be requested prior to or without workshop).  Individuals delve deeper into their personal Signature Strengths and the impact of those strengths on their management and leadership styles.  Included is also an analysis of the strengths of team/staff members and insights into better management through strengths empowerment.  

Personal Branding

Who are you? How do you want to be perceived in the professional world? What signature strengths could you exhibit in your profession that define your uniqueness, your talent, your attitude and your potential? These are just a few of the questions you will explore as you consider the elements of your own personal branding. Learn how to engage in a self-reflection that leads to greater understanding of what you bring to your personal, professional and public life. Discover how you can communicate, market and celebrate your individuality, as you seek to establish a name for yourself and develop a reputation of authenticity in the workplace. Then, create a plan to take your personal brand to the next level by harnessing the benefits of modern communication and social media.

What to Document and Why: Managers Guide to HR Laws

Building a strong foundation in trust from day one will go far with your organization. You can set your organization up for success simply by following procedures and understanding the legal consequences if you don’t. In this session, we demonstrate how laws such as FLSA, ADA, HIPAA, etc. can impact managers daily. We equip the team with instructions on our JoyPowered^TM Model approach to navigate any situation and guarantee managers are in compliance and acting as an extension of the HR team.

Time Management and Goal-Setting for Optimal Productivity

During this session, participants will understand the impact of setting goals and managing their time effectively to achieve their goals, both personal and professional.  The group will share their current time management habits – both successes and pitfalls – and brainstorm practical approaches to improve their current issues.  Also covered are ways to limit procrastination as well as how to better prioritize and plan.

The Art of Effective and Efficient Meetings

That’s right! Running an effective meeting is an art! And you can develop the skills to be a master at it. In this one-hour workshop you will dissect the five most common complaints about meetings, then move on to the eight steps to an engaging, efficient and effective meeting. From clear expectations, to a disciplined agenda, all the way to an appropriate follow-up, you will learn the secrets of an expert meeting style that impresses and delivers.

Communi-Caring Leadership

The word “communicate” comes from the Latin word “communicare.” Communicaring Leadership provides tips, techniques, and strategies to help participants communicate more competently, confidently, and compassionately. What is the difference between being a manager and a leader? Leaders use these RARE concepts: Rapport, Attitude, Respect, Expectations. This workshop will help participants identify traits of outstanding leaders, including assertive conversational styles; differentiate between being a leader and a manager; discover RARE strategies to lead and motivate others by using their Heads, Hands, and Hearts to your organization’s fullest advantage; and create ABCD plans that help them go Above and Beyond the Call of Duty for ongoing communicaring leadership. A companion course called Communicaring Colleagues can be customized to meet your organization's needs.

Storytelling: The New Workplace Competency

Traditional internal communication strategies are no longer working to build connections. Cultivating effective ways to communicate is vital for building relationships with internal and external clients by utilizing storytelling practices to strengthen communication skills and build compelling messages. Using workplace scenarios, this interactive session introduces effective practices designed to build leadership interpersonal skills as well as more vibrant cultures.

3 Strategies for Using your Voice with Maximum Impact

Leaders who understand their voice’s impact and implement strategies for closing gaps will more effectively lead during transformation and enhance success in the new reality as they help businesses and teams pursue and pivot to new opportunities. Using concepts from the patented P3 IDS Performance Coaching® model, this workshop will help leaders reflect on how to use their voice with more agility, including activities to identify gaps, and explore and overcome barriers to achieve voice goals.

Powerful Presentations

“The human brain starts working the moment you are born and never stops until you stand up to speak in public.” With these words, George Jessel captured a sentiment people feel their entire lives: they dread the very thought of speaking in public. The original Book of Lists lists speaking before a group as the single worst human fear. (Fear of dying is sixth!) For those who want to conquer this common fear and those who already speak in front of groups but would like to do so with greater ease and effectiveness, this course can help! Designed to put participants at ease while challenging them to apply concepts they’re learning (yes, by actually speaking), this course gives participants essential tools for affecting others with their sales presentations, public speeches, presentations at meetings, or other speaking opportunities. Participants receive solid feedback from videotaping, self-assessments, peer reactions, and instructor critiques on their speaking performances along with a combined workbook and reference manual. Satisfied clients report successful sales after this workshop.

Change Management

Change is constant, and we are experiencing it more than ever. In this session we will explore the emotions around change, a change readiness assessment, and how to approach change. 70% of change efforts fail – how can you prepare to succeed?