In this episode, JoDee and Susan discuss how individuals cope with and respond to stressors with expert Sarah Turner.

Topics include:

• The definition of hardiness
• What makes up a person’s level of hardiness
• Whether you can grow hardiness skills
• The impact of hardiness personally and professionally
• How hardiness affects teams and cultures at the organizational level
• Resources for learning and growing hardiness

In this episode’s listener question, we’re asked how to become a more tech-savvy HR professional and transition to a role in HR tech. In the news, 63% of Americans are overwhelmed by tipping requests.